How we process your personal data

Through this policy you will find out what personal information we collect when you browse https://zevsoz.world (WoodCraft Puzzle), for what purposes and on what legal bases, how long we retain it, to whom we transmit it, and what prerogatives you hold. Our activity is carried out in compliance with Law No. 195/2024 on the protection of personal data (Law No. 195/2024 on the protection of personal data).

1. Who is responsible for processing

• Name: WoodCraft Puzzle
• Registered office / address: Strada Vasile Alecsandri 87, MD-2012, Chișinău, Moldova
• E-mail: [email protected]
• Website: https://zevsoz.world

Any question or request concerning your personal data may be addressed through the e-mail address above.

2. What information is collected

• Contact and enquiries: name, e-mail address, telephone number (if provided) and the text of the message sent through the form.
• Technical data: the hosting provider records, in order to ensure the proper functioning and security of the website, data about each visit (IP address, browser type, time of access).
• Cookies: retention of your choice regarding cookies. Details can be found at Cookie policy.

3. For what purposes and under which legal basis

Purpose	Data	Basis
Responding to an enquiry, preparing an offer	name, e-mail, telephone, message	steps taken at your request prior to entering into a contract, and the legitimate interest in responding to the enquiry
Secure operation of the website	technical data	legitimate interest

4. How long the information is kept

• Enquiries: until a reply is given; if they result in a contract, until the expiry of the retention period applicable to that contract.
• Technical data: in accordance with the logging rules of the hosting provider.
• Cookies: for the period indicated in the table at Cookie policy.

5. Who receives the data and who processes it on our behalf

The data is not sold and is not transferred to third parties for their own purposes. The following providers may process the data on our behalf, within the limits necessary:

• The hosting provider — ensures the hosting of the website and of the messages received, as well as the forwarding of e-mails.

6. Whether data leaves the Republic of Moldova

Data is not sent outside the Republic of Moldova. Should a processor handle information in another country, this would happen only under the conditions laid down by law for cross-border transfer.

7. What rights you have over your data

• the right of access to the data and to receive a copy of it;
• the right to rectification and erasure of the data;
• the right to restriction of processing;
• the right to data portability;
• the right to object to processing based on legitimate interest;
• the right to withdraw your consent at any time, without this affecting the lawfulness of processing carried out before withdrawal.

Requests are sent to [email protected]. We reply without undue delay, within the period set by law.

8. Where you may lodge a complaint if data is processed unlawfully

If you consider that the processing of your data infringes the law, you have the right to lodge a complaint with the supervisory authority:

• Centrul Național pentru Protecția Datelor cu Caracter Personal (CNPDCP)
• Address: str. Serghei Lazo nr. 48, MD-2004, mun. Chișinău
• E-mail: [email protected]
• Website: https://datepersonale.md/

The option of applying to a court of law also remains open.

9. About cookies

The website uses cookies. What exactly is stored, for what purpose and for how long is described at Cookie policy. Your decision may be changed at any time, using the cookie settings button located at the bottom of the page.

10. How the policy is updated

When we change the way we process data, we also update this policy. Last updated: 20 October 2026.